eLearning With Many Options

Flexible, Affordable, Accessible

Universal Care Training specialises in providing flexible, affordable and accessible training solutions for workers, volunteers, trainers and management in the Community Care Sector.

All of our eLearning courses and other training resources are developed with in-depth industry consultation and feedback. All courses are designed to be friendly for learners to use with easy to understand feedback. 

We also go one big step further...

We offer a number of ways you can access, use and manage the eLearning courses. These options have been developed specifically to support the needs of trainers and management responsible for the training & development of workers and volunteers. See below for more information about the various options available.


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Extensive Library of Courses

24 Titles & Growing!

We have developed an extensive range of eLearning Courses. More than 20 flexible, online and interactive course topics suitable for care sector workers, other employees and volunteers are now available. 

Many courses include videos, interactive fun challenges and knowledge based quizzes. Plus... we are always developing new courses based on customer feedback and other trends.

As an added bonus, many courses are closely based on the Units associated with Certificate III in Individual Support, although simplified.


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Suitable For Many Uses

Professional Development, Refreshers, Compliance, Training

The eLearning courses are suitable for a variety of training needs.

Professional development, refreshers, introductory level training, supplementary
training resources or to potentially assist with a range of compliance needs ... are just a few examples!

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Choose the option that best meets your needs!

It's FREE to Open a LMS Manager Account
FREE for both individuals & employers!

*If you're an Employer you will receive your first 2 eLearning Course Credits for FREE!

An easy to use Learning Management System with Access to ALL Titles!

A flexible & convenient solution for both employers & individuals who open a FREE LMS Manager Account!

With the option to use our Learning Management System (LMS) you have ready access to ALL titles. Plus... you only need to purchase eLearning course credits when you need them.

The other bonus is you have instant access to a range of handy features, such as reporting, auto-invite to enrol learners (and yourself), auto-personalised reports, auto-certificates, in-built ordering, lesson & quiz time/score tracking... plus many other typical LMS features!

  • You have instant access to ALL course titles - pick & choose with complete freedom!
  • Buy as few as 1 or 1,000's of eLearning course credits - generous discounts apply.
  • All eLearning Course Credits purchased are valid for 12 months.
  • Easy to auto-invite as few as 1 or 1,000's to any chosen title in a just a few clicks.
  • Range of Learner & Group Reports - export to excel or pdf.
  • Learner can receive a Certificate on successful completion of any course.
  • Personalised Learner Quiz report - auto emailed to learner.
  • One convenient sign-in - produce reports, monitor individuals, easy to manage learners.

1 eLearning Course Credit = 1 Course Commenced by a Learner

Our LMS Manager's Tutorial
Our LMS Learner's Tutorial

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Choose from 5 Export Formats

You can choose to purchase any number of our eLearning course titles to use on your own Learning Management System (LMS). We can provide our courses in a wide range of common LMS formats.

If you have already invested in (and are familiar with) your current LMS then this option is a great choice. It also gives you portability if you decide to switch to a new LMS.

  • Buy as few as 1 course title or ALL eLearning Course titles - your choice!  
  • Export LMS Options - SCORM (1.2 or 2004), Experience API, AICC or CMI5. 
  • Option to include Personalised Learner Quiz report - auto emailed to learner. 
  • Option to have a copy of Learner Quiz report sent to a nominated manager/dept. 
  • Co-branding option also available - for a small additional charge.
View Titles AvailableGet Quote/Enquiry

Runs on Windows, iOS, Android

Many of our customers don’t want to use any Learning Management System (LMS) at all. If you feel the same way then this option is perfect for you. The courses will run on almost any internet-enabled device.

You can store and allow your learners to run each course from an internal network, USB, website, cloud service, internal intranet... virtually anywhere!  Learners then use their PC/Mac, tablet, phone or notebook to complete a course.

  • Buy as few as 1 course title or ALL eLearning Course titles - your choice!  
  • Run from own internal network, website, USB, cloud service etc. 
  • Option to include Personalised Learner Quiz report - auto emailed to learner. 
  • Option to have copy of Learner Quiz report sent to a nominated manager/dept. 
  • Co-branding option also available - for a small additional charge.
View Titles AvailableGet Quote/Enquiry

SPECIAL OFFER

COMPLETE COURSE LIBRARY
$2,495 to Access ALL Titles

(12 months annual subscription)

Hurry- offer ends soon!!

Conduct Your Own In-House Training

You have the option to have access to our eLearning courses to conduct your own in-house training. This gives you great flexibility and can be very cost effective as a course delivery/presentation tool and resource.

The content and resources available can save staff who are required to conduct face-to-face training a considerable amount of time and cost developing their own content.

Trainers can move around the content freely rather than having to go through each topic in a specific order. Just what trainers want with mix-and-match freedom!

  • Have access to as few as 1 course title or ALL eLearning Course titles - your choice! 
  • Excellent training resource ‘toolkit’ for trainers - with total flexibility.
  • Easily accessed online with one single convenient login for trainer. 
  • Saves time and cost associated with developing own materials.
  • Can be viewed on a data projector, tablet, pc/mac or phone with internet access. 
  • Updates and new titles automatically added to Trainer’s Portal.
View Titles AvailableGet Quote/Enquiry

OPTIONS TO CHOOSE

1: Face-To-Face Practical Training at Your Workplace
Matching eLearning Course/s also Available For Participants - optional
OR
2: DIY Trainer Kit to Conduct Own Internal Training
Access to Participant Workbooks & Facilitator Guide
Access to videos - shows all manoeuvres
 Access to Applicable eLearning Course - trainer version
Plus + Bonus 'extra' eLearning Course - trainer version
OR
3: eLearning Course/s   - Learners do course online (Lessons, videos, quiz etc.)



We are continually developing and adding new titles to our range of eLearning courses. In addition to the various eLearning options available we also offer you the choice to have our team of experienced trainers conduct face-to-face training at your workplace.

With some course titles we also offer a comprehensive DIY Trainer Kit option. This enables you to conduct your own training in-house!

1: Face-To-Face Training at Your Workplace
Our experienced trainers can conduct a range of face-to-face* training courses at your workplace, including:-

  • Manual Handling
  • Transport Frail Aged & Those with Disability
  • Infection Prevention and Control
  • De-escalation & Physical Disengagement
  • Introduction to Medication Assistance
  • Food Safety

As part of any face-to-face training package we also offer the option to use our eLearning courses. This may include inviting participants to complete a matching eLearning course as part of (or during) their training.

* Face-to-face training is subject to availability, location & minimum attendee numbers.


2: DIY Trainer Kits to Conduct Own Internal Training
With some courses we also offer a comprehensive DIY Trainer Kit option. This enables you to conduct your own training in-house with a comprehensive training resource.

We currently offer DIY Trainer Kits for the following topics.


De-Escalation & Physical Disengagement
Care workers must deal with behaviours of concern almost daily. The risk of physical and emotional harm to both workers and clients is always present and not uncommon. With this course we offer the full range of eLearning options PLUS our very popular DIY Trainer Kit option.

This course is specifically designed to provide the practical skills and knowledge to help reduce the risk of harm. Participants will learn manoeuvres to safely disengage from a range of physical threats. All manoeuvres are designed to potentially ELIMINATE HARM to both workers & clients. Reducing the risk of harm to BOTH clients and workers is the primary objective of this course.

The training also covers ways to use non-physical methods to de-escalate a situation before it gets much worse. Participants also have the option to complete our bonus eLearning 'Managing Behaviours of Concern' eLearning course!

This training focusses on practical ways to:-
  • Use a range of defence manoeuvres to safely disengage from various types of physical attack.
  • Use observation, verbal and other non-physical techniques to de-escalate a concerning situation.
  • Understand the stages of the Behaviour Escalation Cycle and how to ‘practically’ use it.
  • Lower the risk of physical harm to workers and clients, whilst maintaining the respect of the client.
  • Handle typical ‘real life’ situations raised by participants.

 

Included With DIY Trainer Kit

Our DIY Trainer Kit option is a very cost effective and practical solution for those who want to conduct their own in-house training.

The DIY Trainer Kit Option includes the following:-

  • A Trainer/Facilitator Guide - Printed.
  • Choice to purchase Participant Workbooks - Printed.
  • Access to demonstration videos.
  • Access to trainer version of eLearning course - De-escalation & Physical Disengagement
  • Bonus access to trainer version of eLearning course - Managing Behaviours of Concern.


Transport Frail Aged & Those With Disability

All Community Transport providers who provide a service as part of the NSW Government’s Point-To-Point Transport Reforms have a primary ‘duty of care’ to ensure the safety of their services.

The "Transport Frail Aged & Those With Disability" course has been developed to specifically address the NSW Point-To-Point Transport Reforms for Community Transport providers. This course was developed in close consultation with the community transport sector to meet the required standards.

This course offers all options - including  Face-To-Face workplace training, all eLearning options plus our DIY Trainer Kit option.

For the Face-To-Face training option a transport vehicle with the necessary equipment is used to demonstrate all of the important practical requirements. Participants are then coached and observed when completing the required tasks themselves. 

Topics covered include:-

  • Conduct Pre-operational Checks on Vehicles
  • Drive a Vehicle Used by Passengers with Disability
  • Work, Health & Safety (WHS/OHS)
  • Restraints, Ancillary Equipment and Stowing
  • Maximise Your Clients’ Travelling Comfort
  • Road Rules and You
  • Signs and Indicators
  • Operation of Wheelchair Lift
  • Using Wheelchair Restraints

Included With DIY Trainer Kit
This is a very cost effective and practical solution for those who want to conduct their own in-house training.

The DIY Trainer Kit Option includes the following:-

  • A Trainer/Facilitator Guide - Printed.
  • Choice to purchase Participant Workbooks - Printed.
  • Access to demonstration videos.
  • Access to trainer version of eLearning course - Transport Frail Aged & Those with Disability
  • Bonus access to trainer version of eLearning course - Access Vehicles - Knowledge, understanding & equipment.
Quote/Enquiry

Full Qualifications, Part Qualifications, Skill Sets
Plus Fee-Free* Traineeships
& Pre-Traineeships

Universal Care Training is part of Acacia Group Pty Ltd (RTO No. 91469) - a well known and successful registered training organisation that has proudly assisted 1,000's of individuals to achieve their education and career development goals.

Acacia (Trading as Acacia Education & Training) offers a range of Full Qualifications, Part Qualifications, Skill Sets and Skills Groups - all part of Nationally Recognised Qualifications. Acacia can also assist with fee-free* Traineeships and Pre-Traineeships!

We offer a range of Nationally Recognised Qualifications. One example popular with the care sector is CHC33015 - Certificate III in Individual Support. This qualification is offered with the option to choose Aged Care, Disability Care or Home & Community Care specialisations.

As part of these qualifications we also offer combinations of individual Units of Competency as part of offering Skill Sets, Skills Groups and Part Qualifications.

Employer, Individual or Employment Advisor? To discuss your needs, either complete the below Enquiry Form or email us directly. We will then contact you.

NSW Government Subsidised Training
There's never been a better time for employers and individuals to take full advantage of the various fee-free & subsidised training initiatives available. It’s also a great opportunity that can greatly benefit the Aged, Home & Community and Disability Care sectors.

It's also a great time for employers to hire trainees with fee-free traineeships, Federal Government incentive payments and many fee-free courses!

Depending on each individual's situation, below is a summary of some of the subsidised funding opportunities we can assist with.

  • Many part qualifications are fee-free or subsidised.
  • Many full qualifications are generously subsidised by the NSW Government.
  • A range of skill sets, skills groups and individual units are fee-free or generously subsidised.
  • Traineeships and Pre-Traineeships are fee-free.
  • Employers can also benefit from a range of Federal Government Traineeship Incentive payments and other benefits*.

Employer, Individual or Employment Advisor? To discuss your needs, either complete the below Enquiry Form or email us directly. We will then contact you.

Flexible Learning & Delivery Options
Depending on your location, needs and individual situation a range of course delivery options are available.

  • Acacia e-Cloud ... an online eLearning platform allowing individuals to study 24/7 from virtually any location.
  • Face-to-face classes.
  • Blended... a combination of face-to-face, Acacia e-Cloud and/or conventional correspondence.


Qualified & Experienced Trainers - With the Support You Need

All trainers are qualified professionals. They also have the relevant knowledge and 'real world' experience to assist and support each individual with their studies.


* Fee-free Traineeships are subject to availability - https://vet.nsw.gov.au/choosing-vet/fee-free-traineeships
* Smart and Skilled Funding. This training is subsidised by the NSW Government. Click here for a guide to eligibility criteria.
* Australian Federal Government employer incentives - eligibilty criteria applies - Click here for further information.
Contact Us

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FORM

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Ask Us For a Free Demo 

Try Before You Buy!

By request, you are able to preview a sample of our eLearning courses before you decide to purchase. In addition to the eLearning purchase options, some titles have extra training resources & services available. These may include in-person face-to-face group training classes, workbooks and DIY Train-The-Trainer kits. 

Additionally, if you like the idea of using the 'OUR UCT LMS' Option it is FREE to create an Account!